What is your return policy?Updated 6 days ago
Returns & Exchanges
We want you to love everything you purchase from Under Your Skin. If something isn’t quite right, we offer a 30-day satisfaction guarantee on most items purchased through our website. Whether you’re looking for a refund, an exchange, or just want to chat through your options, we’re here to help.
Shipping charges are non-refundable, and customers are responsible for return shipping costs unless otherwise agreed.
Please note that returns or exchanges for purchases made through third-party retailers must be handled directly with the retailer.
Refunds are typically processed within 3 business days of receiving your return. Depending on your bank, it may take up to 10 business days for the funds to appear in your account.
How do I start a return?
To begin a return or exchange, reach out to us at [email protected]. If you’d like to exchange an item, we’ll be happy to help you choose something else you’ll love.