Can I order to countries outside of the US?
Yes. We deliver throughout Europe and internationally.
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Shipping & Delivery
How long is your delivery time?
Deliveries usually take 4 to 7 business days within the US.
I haven’t received my package yet. What do I do?
Contact us at [email protected] and we'll look into it! Sometimes, unfortunately, packages break or get lost on the way, and then, of course, we always send a new one. Also, please double check in your order confirmation that you have entered th
Can I track my order?
After your order has been sent, you will receive a tracking number that you can use to track the package. If you have not received it, you can contact us via the form or email [email protected] and we will help you further.
Do you have free shipping?
Yes, we offer free shipping on all orders over $75.
I have not received a message for the delivery. What do I do?
If more than 7 days have passed since your order has shipped, please use your tracking number to check the status of the package on the tracking page of your supplier: UPS.
My package was damaged during delivery. What do I do?
Contact us at [email protected] and we will help you! Please take a picture of the damage and send the pictures directly in the email for faster handling of the matter.
The delivery address was wrong, can I change it?
If the address is wrong, contact us at [email protected] and we will help you sort it!